ob Title/Role
Technical Consultant - Enterprise Services - Professional Services
Experience/Skills
Qualifications: BE Experience: 8-10 years Technical & Professional Competencies: Understanding of technology (Telecom Domain)8-10 Years experience
Roles and Responsibility
Responsible for proposing and designing solutions to meet customer requirements and address complex business / technical process requirements Responsible for process implementation for large accounts and ensure process compliance Develop and sustain excellent customer relationship through deep engagement and delivering continuous value by meeting customer expectations and handling issues Ensure th at service delivery takes place based on the Service level agreements Provide technical consultation to the customers and keep them updated with the current technological advancements Ensure that qual ity is used as a tool to improve customer satisfaction and enhance service delivery Provide technical assistance to other team members by way of assisting them in solving challenging technical problem s, sharing technical knowledge and adhering to quality processes in ensuring team objectives are met. Ability to drive people to ensure that project deliverables are met and project time is maintained Responsible for generating Installation analysis report and other such documents Establish and enhance relationship with customers/clients and Principals
Location
Bangalore - HO
No of Postion
2
Career Band
C1
Contact Details
sudesh.shetty@wipro.com
Job Code
209291 >> Wings Within for employees of WI / WT
Top
Technical Consultant -Professional Services
Job Title/Role
Technical Consultant - Enterprise Services - Professional Services
Experience/Skills
Qualifications: BE Experience: 8-10 years Technical & Professional Competencies: Understanding of technology (Oracle Apps & Oracle DBA8-10 Years experience
Roles and Responsibility
Responsible for proposing and designing solutions to meet customer requirements and address complex business / technical process requirements Responsible for process implementation for large accounts and ensure process compliance Develop and sustain excellent customer relationship through deep engagement and delivering continuous value by meeting customer expectations and handling issues Ensure th at service delivery takes place based on the Service level agreements Provide technical consultation to the customers and keep them updated with the current technological advancements Ensure that qual ity is used as a tool to improve customer satisfaction and enhance service delivery Provide technical assistance to other team members by way of assisting them in solving challenging technical problem s, sharing technical knowledge and adhering to quality processes in ensuring team objectives are met. Ability to drive people to ensure that project deliverables are met and project time is maintained Responsible for generating Installation analysis report and other such documents Establish and enhance relationship with customers/clients and Principals
Location
Bangalore - HO
No of Postion
2
Career Band
C1
Contact Details
sudesh.shetty@wipro.com
Job Code
209290 >> Wings Within for employees of WI / WT
Top
Manager - Technology Transformation Services -Professional Services
Job Title/Role
Manager - Technology Transformation Services - Enterprise Services - Professional Services
Experience/Skills
Should have 8+ years of experience, good communication skills. Technologies to be worked on ITSM framework, service delivery and service support.8-10 Years experience
Roles and Responsibility
Responsible for handling overall DC operations and hence needs to have sound technical base as well as excellent cordination abilities. Technical expert and responsible for ensurin g smooth operations across domains. Would look to continuously optimize the resources and provide stability to the operations in a dynamic environment. Would be responsible for driving ITIL based serv ice delivery at th e site.
Location
Bangalore - HO
No of Postion
2
Career Band
C1
Contact Details
sudesh.shetty@wipro.com
Job Code
209289 >> Wings Within for employees of WI / WT
Friday, June 4, 2010
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